Responsible gambling

Responsible Gaming at Pokienations Casino

We care about the well-being of our players, which is why we've implemented several tools to help you stay in control of your gaming experience.

Setting LimitsYou can adjust daily/weekly/monthly deposit limits through our account settings or by contacting customer support. This will prevent you from making unwanted transactions and losing more than you intended.

Cooling-Off PeriodsTake a break from gaming with our time-out options, ranging from 24 hours to several weeks. During this period, your account will be locked, preventing any further deposits or gameplay.

Self-ExclusionIf you need more extensive support, consider self-excluding yourself for 6 months, 1 year, or indefinitely. This will not only block access to your account but also prevent you from opening a new one during the exclusion period.

Seeking Help

• If you're concerned about your gaming habits or would like guidance on managing them, we recommend reaching out to GambleAware (or similar organisations in other countries).
• Our support team is available 24/7 and can assist with setting limits or referring you to external resources for additional help.
• Don't hesitate to contact us if you need assistance.

Additional Support

As a responsible gaming platform, we acknowledge the importance of providing access to professional guidance. While we may not be able to offer direct support ourselves, our trained staff will do their best to guide you towards reliable resources and services that can provide valuable help in managing your gaming habits.